Richard Teng, CEO of Binance, warns of a new form of scam targeting cryptocurrency investors. The scammers impersonate Binance customer support staff, calling users to request changes to their API settings under the pretext of "security updates." In reality, this is a way for them to gain access to accounts and directly withdraw funds.
Necessary Preventive Measures
Binance affirms that it will never ask for passwords or security information over the phone.
The company recommends that users need to tightly control API permissions, always verify through the official support channel if there are any doubts.
In addition, two-factor authentication (2FA), Passkey, and strong security settings are considered the most effective measures to prevent risks.
Take Action When Encountering Suspicious Situations
Binance recommends that after any suspicious calls, users should immediately revoke the API key and temporarily freeze their account.
In the context of the increasingly developing cryptocurrency market, online scams are also on the rise.
"The most basic measure for self-protection is to only use official communication channels and ignore any calls from outside," a Binance representative emphasized.
This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
Richard Teng Reveals Sophisticated Scam Plot, Community Needs to Be Vigilant
Richard Teng, CEO of Binance, warns of a new form of scam targeting cryptocurrency investors. The scammers impersonate Binance customer support staff, calling users to request changes to their API settings under the pretext of "security updates." In reality, this is a way for them to gain access to accounts and directly withdraw funds.
Necessary Preventive Measures Binance affirms that it will never ask for passwords or security information over the phone. The company recommends that users need to tightly control API permissions, always verify through the official support channel if there are any doubts. In addition, two-factor authentication (2FA), Passkey, and strong security settings are considered the most effective measures to prevent risks. Take Action When Encountering Suspicious Situations Binance recommends that after any suspicious calls, users should immediately revoke the API key and temporarily freeze their account. In the context of the increasingly developing cryptocurrency market, online scams are also on the rise. "The most basic measure for self-protection is to only use official communication channels and ignore any calls from outside," a Binance representative emphasized.